Last updated: August 26, 2026
1. Overview
These Terms apply to voluntary SMS communications between Thrive Treatment and individuals who choose to receive text messages from us.
Participation is optional. Consent to receive text messages is not required to receive, continue, or complete treatment, services, or any other transaction with Thrive Treatment.
By opting in to receive text messages, you agree to these Terms.
2. How We Communicate
Thrive Treatment may communicate through individualized or automated SMS messages sent using its communication systems. Depending on your relationship with Thrive Treatment and the consent you provide, messages may include service-related information, resources, reminders, updates, and other communications described below.
3. How to Opt In
You may opt in by providing your mobile number and affirmatively agreeing to receive text messages from Thrive Treatment.
Any SMS consent checkbox is unchecked by default and separate from treatment or service agreements. You may decline SMS communications without affecting your eligibility for treatment or services.
If you previously opted out, you may opt back in by replying START or UNSTOP to the same Thrive Treatment phone number.
Thrive Treatment communicates with parents, guardians, family members, and other third parties only when appropriately authorized, including through a valid Release of Information when required.
4. Messages You May Receive
SMS communications may include:
- Appointment reminders and scheduling information
- Program updates and announcements
- Treatment-related administrative information
- Educational and support resources
- Invitations to webinars, workshops, support groups, events, or alumni gatherings
- Surveys and requests for feedback
- Information about Thrive Treatment programs and services
- Responses to questions or requests submitted to Thrive Treatment
Thrive Treatment does not offer compensation, gifts, rewards, or other incentives in exchange for referrals.
Thrive Treatment will not intentionally send confidential health information by SMS. Because standard text messaging may not be secure, please do not send sensitive medical or personal information by text.
5. SMS Terms
By opting in, you agree to receive recurring text messages from Thrive Treatment at the mobile number you provide.
Message frequency varies. Message and data rates may apply under your mobile carrier’s plan.
You may opt out at any time by replying STOP. After you reply STOP, you may receive one confirmation message. You will receive no further SMS messages unless you opt in again.
To resume messages after opting out, reply START or UNSTOP to the same Thrive Treatment phone number.
For assistance, reply HELP or contact Thrive Treatment at:
- Phone: 855-232-1334
- Email: info@thrivetreatment.com
Mobile carriers are not responsible for delayed or undelivered messages. Supported carriers may change without notice.
6. Not for Emergencies
SMS communications are intended for informational, administrative, treatment-support, alumni, family-engagement, and community purposes only.
Text messages are not continuously monitored and must not be used for medical or mental health emergencies.
If you or someone else is in immediate danger, call 911. If you or a family member is experiencing a mental health or suicide-related crisis in the United States, call or text 988 or seek immediate emergency assistance.
7. Privacy
Thrive Treatment does not sell, rent, purchase, share, or transfer mobile opt-in information or SMS consent to third parties or affiliates for their marketing or promotional purposes.
Information may be shared with service providers that help Thrive Treatment deliver SMS communications, but only as necessary to provide those services and subject to appropriate confidentiality obligations.
Thrive Treatment does not purchase or accept third-party SMS consent. Each recipient must provide consent directly to Thrive Treatment.
For more information about how Thrive Treatment handles personal information, please review our Privacy Policy:
8. Eligibility
You must be the account holder or an authorized user of the mobile number you provide.
You must have the authority to consent to communications sent to that number. By opting in, you confirm that the information you provide is accurate and that you will notify Thrive Treatment if your mobile number changes.
9. Contact and Help
Thrive Treatment
Phone: 855-232-1334
Email: info@thrivetreatment.com
For text messaging assistance, reply HELP.
To stop receiving text messages, reply STOP.
10. Changes to These Terms
Thrive Treatment may update these Terms from time to time. Updates become effective when posted to this page with a revised “Last updated” date.